Ordering

Contact Information and General Policy Statement

Email - ginaoakleaf@gmail.com
Mailing address - Oakleaf Militaria, Inc.
Post Office Box 596 Crystal Lake, Illinois 60039-0596
Telephone - 1-815-355-4355

Oakleaf Collectible Miniatures & Toys Policies Statement

Due to the limited availability of the collectibles, Oakleaf respects "first come, first serve" requests for purchase. Please confirm the availability of the item prior to ordering.

Methods of Payment

Oakleaf accepts payments made by Mastercard, Visa, Discover, American Express, money orders, cashier's checks and bank wire transfers. Please contact Oakleaf directly either by telephone or email to make purchases using your credit card. There will be a 3% convenience fee automatically added for the use of a credit or debit card. Credit card information is not retained by Oakleaf and is destroyed following each order.

Layaway

On a sale-by-sale basis we can discuss layaway. If we agree to Layaway, Oakleaf requires to 1/3 down payment and the total payment must be received within the agreed timeframe. Deposits will be forfeited after the due date unless further arrangements have been made.

Shipping/Handling Costs

The purchaser will be responsible for the cost of shipping/handling. Oakleaf ships orders, domestic and international, via United States Postal Service with signature required for delivery. We will advise you of the total cost including shipping and handling at the time of purchase. Orders with value of $1,000. and over will be shipped via USPS Express Mail unless otherwise agreed on in order to ensure speed of service and provide the buyer with tracking information.

Return Policy

Oakleaf makes every effort to present its collectibles in the condition they are viewed and described on the website. Damages must be reported at the time of delivery. Do not discard the shipping carton if damaged as this may be required for insurance claims purposes. Oakleaf will assume responsibility for the cost of returned goods and this will be reimbursed after the item(s) is received and inspected by Oakleaf. Oakleaf will not issue credit on future purchases.

Sales Tax

Oakleaf Militaria, Inc. is a retail corporation. As such, Oakleaf is responsible for the collection and payment of all applicable state sales taxes. Illinois residents please add 8 1/2 % to the purchase price.

International Orders

Oakleaf will make every effort to ensure that your order will arrive in the condition it was sent. Oakleaf requests that any instructions you have for foreign customs declaration be given at the time of purchase. Oakleaf assumes no responsibility for any delay or loss due to foreign customs policies including seizure. The buyer will also be responsible for all import and export customs and duty charges